Contact Info
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info@websym.com
Websym Technologies is a leading global IT solutions company focused on delivering value to our Customers in focused areas like Infrastructure Management, Data Center Automation & Management and Financial Services. Our Solutions and Services are a combination of Domain Knowledge and Technical Expertise. Websym has specialized is use of open source modules in such a fashion that leverages the code but doesn’t lock you in following the open source model for your IP development. The strong Techno – Savvy Management team has a proven experience of over 65 years. We work with Customers ranging from start ups to Fortune 500 Companies. Our customers are spread across US, UK and India.
We want to be a Strategic Offshore Development Partner for our Global Customers in technology Off-shoring and Outsourcing, by providing them with DEPENDABLE, COST EFFECTIVE, TURNKEY and QUALITY DEVELOPMENT SERVICES. We would cater to their unique needs such as establishing a dedicated ODC, identifying and recruiting subject matter expert development staff in India.
Websym strongly believe in a global delivery model. We believe that software services must be executed and delivered where they are most effective. Onsite and Offshore service deliveries are not mutually exclusive options: both must be mixed to derive the best balance between project control and cost savings.
We manage turnkey projects, having built; managed and partnered with our customers a majority of the Project initiatives in the area of Product Development. We offer Services in Off-shore Development based upon the requirements, to develop, deliver, and support products through out its lifecycle.
We offer Maintenance and Support of End of Life (EOL) products; assume responsibility to support your customers for old version of these products. We work with various Client engagements on contractual basis for bug fixing, E-mail and phone support. Our success story also includes engagements with Customers on BOT Model, where we build the initial team based upon your requirement, and then develop operational procedures to integrate them with your Core Team. We then transfer the Ownership of the team to you and provide ongoing support services.
Websym has a proven expertise in a wide array of Operating System Management, Storage and Data Management, Content Based Classification, Databases and E-mail management, Human Capital Management and Rules Engine based automation.
Our Competitive edge comes from combining our skills, knowledge and lessons learned from several successful product engineering/ BOT experiences with your Business Engagements like Product Concept to Delivery, Build-Operate-Transfer and T&M. Our high quality, high value IT solutions and services have helped reshape businesses and delivered measurable results to our Customers.
We operate out of our Development and Knowledge Center at Pune, India, which is a part of Special Export Processing Zone established by the Govt. of India. Our center has facilities to demarcate a complete client area with physical restrictions. The Center is well equipped with alternate power sources to operate 24 x 7 and have infrastructure like voice lines, conference rooms, recreation halls, cafeterias etc., thus creating a customer centric and pro-employee environment. The Facility is well connected with high speed secured leased lines, IP/VPN secured access to client infrastructure and to sensitive data with the necessary security safeguards.
We also provide Technical Support to our Customers or customer’s customers. We have dedicated Client Services team who manage, support and resolve issues. Our Customers can reach us through phone, e-mail or by logging an Issue directly into the Client Services Application for which access is provided. All the Support issues logged are monitored and responded and resolved as per the SLA’s. The reports are then shared with Customers there by ensuring Customer Satisfaction and Retention.
Websym’s customer orientation and service culture has lead to enduring bonds with clients. Our distinct value proposition and service culture, coupled with our track record of successful service delivery, are reflected in our long-standing customer relationships, across different strata of our Customer Base. The trust reposed in us by our clients is reflected in our growing revenues from operations such as post-implementation maintenance and support activities.
